San Juan Passport Agency

 

The San Juan Passport Agency can help you get your passport quickly. If it is a medical or family emergency, they are able to issue a passport the same day. Otherwise, an appointment here can get you your passport in 8 days if you have travel plans already booked. If you need it faster or you cannot get an appointment here, please contact a trusted passport expediting agency.

If you are traveling internationally in less than 2 weeks or need to obtain a foreign visa within 4 weeks, you are eligible to schedule an appointment at this passport agency with proof of travel. Will call (pickup) service is offered for life or death emergencies and immediate travel.

PPT SJ - PIC

San Juan Passport Agency

Appointments Available From:

7:30 a.m. to 2:00 p.m. (Atlantic Time)
Monday through Friday

Excluding Federal Holidays

Call 24/7 for an Appointment

1-877-487-2778

  • Appointments are required at all passport agencies.  There is no charge to make an appointment at a passport agency and customers should not pay anyone or any business making such a charge.
  • You must pay the $60 expedite fee in addition to application fees to apply at this agency.
  • Proof of travel is required when applying at this agency.
  • Will call service is offered for life or death emergencies and immediate travel abroad (leaving within 5 business days).  The agency will advise you when the passport will be ready for pickup at will call based on your documented travel plans.
  • For all other customers, passports will be issued within 8 business days of applying at the agency. During your appointment, the agency will advise how the passport will be sent to you.
  • IMPORTANT:  If you were born in Puerto Rico, or are a naturalized U.S. citizen, you do not need a U.S. Passport Book or U.S. Passport Card to travel anywhere that is considered under U.S. jurisdiction, including the continental United States of America, Alaska, Hawaii, the U.S. Virgin Islands (St. Thomas, St. Croix, and St. John), and other U.S. territories.

San Juan Passport AgencyFor Your Appointment

What to Bring

  • Appointment confirmation number
  • Proof of travel
  • Completed forms
  • All required supporting documents
  • A major Credit Card, Debit/Check card (not ATM cards), Check, Bank Draft, Cash (Exact Change), or Money Order to cover the application and expedited fees

Need help getting started?

Find out what forms, documents, and fees you will need to bring to your appointment.

When You Arrive

  • Arrive early to allow enough time to pass through building security screening and metal detectors (weapons are prohibited).
  • See the security officer at the entrance to the building on the Promenade Level.
  • The Officer will direct you to take the elevator to the 9th floor.
  • Check-In at the Information Desk.  Present your Social Security Number or Appointment Confirmation Number to verify your appointment.
  • Receive your number, please be seated, and wait until your number is called.
  • When your number is called go to your assigned window.  A passport specialist will review your forms and supporting documents.

Driving Directions, Parking Information, and Public Transportation

Driving from the South (including Caguas, Ponce, and Guayama):

Take Expressway PR-52.
Continue onto PR-18.
Merge onto PR-22 Expreso De Diego.
Take exit 0A Calle Pavia (last exit before tunnel).
Go up to the light and cross Avenida Ponce de Leon (PR-25) onto Avenida Jose de Diego straight ahead.
The Minillas Government Center will one block up on your left across the street from the Puerto Rico Museum of Art.

From the West (Bayamon, Arecibo, and Aguadilla):

Take Expressway PR-22 (TOLL) Expreso De Diego.
You will pass Plaza Las Americas mall on your right and when the road forks, stay on the left on the lanes going to San Juan and Santurce.
Stay in the center or right lanes. Take exit 0A Calle Pavia (last exit before tunnel).
Go up to the light and cross Avenida Ponce de Leon (PR-25) onto Avenida Jose de Diego straight ahead.
The Minillas Government Center will one block up on your left across the street from the Puerto Rico Museum of Art.

From the East (Fajardo and Humacao):

Take road PR-3.
Take exit on left for PR-66 (Toll).
PR-66 becomes PR-26 Expresso Baldorioty de Castro. Pass the airport on your right.
Exit on the side street (marginal) for Calle San Jorge (C. San Jorge).
Pass the first light (calle San Jorge).
Pass the second light (calle Del Parque).
Make a left on the third light (Avenida Jose de Diego). Go over the overpass.
The Minillas Government Center will be on your right across the street from the Puerto Rico Museum of Art.

From the Airport:

Take PR-26 Expreso Baldorioty de Castro west towards San Juan.
Exit on the side street (marginal) for Calle San Jorge (C. San Jorge).
Pass the first light (calle San Jorge).
Pass the second light (calle Del Parque).
Make a left on the third light (Avenida Jose de Diego). Go over the overpass.
The Minillas Government Center will be on your right across the street from the Puerto Rico Museum of Art.

From Old San Juan, including the cruise piers:

Take PR-1.
Merge onto PR-26 Expresso Baldorioty de Castro.
Exit Avenida de Diego.
At the light (Avenida de Diego) make a right.
The Government Center will be on your right across the street from the Puerto Rico Museum of Art.

Public Transportation (Bus):

You can take Bus A5 from Ponce De Leon Avenue or B21 from the Condado area. The Minillas Government Center is located at Stop 22 (Parada 22) in front of the Puerto Rico Museum of Art.

Parking:

Parking can be found at various public garages in the area.  There isn’t public parking available at the Minillas Government Center.

Location of the San Juan Passport Agency

San Juan Passport Agency

Centro Gubernamental Minillas
Torre Norte, Piso 9
Avenida Jose de Diego, Parada 22
San Juan, Puerto Rico 00940

Apointments Available from:

7:30 a.m. to 2:00 p.m. (Atlantic Time)
Monday through Friday
(Excluding Federal Holidays)

Make an Appointment

Call the National Passport Information Center to make an appointment 24 hours a day.

  • 1-877-487-2778; TDD/TTY: 1-888-874-7793

Search passport offices near you here.

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San Juan Passport Agency
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